Cancellation Policy Details 

Your appointments and time are important to us and we realise that, at times, circumstances may require you to either cancel or reschedule your salon visit.

We respectfully require at least 48 hours notice to cancel so that we can refill your appointment space with another client.

We sadly have experienced an increase in late cancellations & ‘No Show’ bookings.

You receive a ‘Booking Reminder’ text 2 days before your scheduled appointment.

Please can you ensure that we have your correct mobile number & full details on your profile.

A cancellation or request to reschedule a booking less than 48 hours in advance means that we may not fill your appointment space & so will result in a loss of any deposit paid.

If you ‘No Show’ for an appointment we reserve the right to take full payment for the absent booking. 

If you require any further assistance please call us direct on 01825 341985